Assessing Knowledge Management: Refining and Cross-Validating the Knowledge Management Index (KMI) using Structural Equation Modeling (SEM) Techniques

نویسندگان

  • Derek Ajesam Asoh
  • Salvatore Belardo
چکیده

With growing interest in KM-related assessments and calls for rigorous assessment tools, the objective of this study was to apply SEM techniques to refine and cross-validate the KMI, a metric to assess the degree to which organizations are engaged in knowledge management (KM). Unlike previous KM metrics research that has focused on scales, we modeled the KMI as a formative latent variable, thereby extending knowledge on formative measures and index creation from other fields into the KM field. The refined KMI metric was tested in a nomological network and found to be robust and stable when cross-validated; thereby demonstrating consistent prediction results across independent data sets. The study also verified the hypothesis that the KMI is positively correlated with organizational performance (OP). Research contributions, managerial implications, limitations of the study, and direction for further research are discussed. DOI: 10.4018/978-1-60566-709-6.ch009

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Assessing Knowledge Management: Refining and Cross Validating the Knowledge Management Index Using Structural Equation Modeling Techniques

With growing interest in knowledge management (KM)-related assessments and calls for rigorous assessment tools, the objective of this study was to apply structural equation modeling (SEM) techniques to refine and cross validate the KM index (KMI), a metric to assess the degree to which organizations are engaged in KM. Unlike previous KM metrics research that has focused on scales, we modeled th...

متن کامل

The impact of different leadership styles in successful implementation of knowledge management in organizations by structural equation modeling

In an era that in which  the economy is in the core of knowledge aspect, knowledge is considered as a vital factor in maintaining the sustained competitive advantage of organizations. Today, the art and skill of management in organizations is moving towards changing into the art of "knowledge management"; and, leadership means providing suitable conditions and grounds in producing valuable know...

متن کامل

Knowledge Management Infrastructure and Product and Process Innovation: The Role of Trust, Technological Support, and Employee Incentives

The purpose of this paper is to investigate the impact of knowledge management infrastructure (KMI) on the development of product and process innovation of Iraqi textile industry and exploring. Literature suggests that organizations must choose the best way to implement knowledge management. However, there has been a lack of an integrated implementation framework for knowledge management infras...

متن کامل

The Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals

The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...

متن کامل

Investigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies

The aim of this study is assessing the effectiveness of Customer Relationship Management factors in Isfahan tourism and travel agencies by Structural Equation Modeling (SEM). It is practical according to the goal and it’s a kind of descriptive survey in terms of methodology. Research population included all of staffs and managers at tourism and travel agencies in Isfahan in 2012 that 274 of the...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2016